Frequently Asked Questions

We suggest visiting between 28 – 32 weeks to get the cutest facial images.  Women with twins should visit no later than 27 weeks, since twins have less space.  We do not schedule appointments past 34 weeks due to the lack of  space the baby has.  Restrictions do apply, and prices are subject to change.

Our current guest limit policy is mother-to-be accompanied by three (3) guests. Guests must arrive together, we will not be permitting late guest arrival **We will revisit the changes to our guest policy during summer 2021**

We use the GE Voluson 730 Expert, the top-of-the-line ultrasound machine.  This machine is used by the world’s finest prenatal clinics and is as safe as the ultrasound machine used at your doctor’s office. 

Ultrasound technology has been the subject of clinical studies over the past 30 years and has not been shown to cause any harm to mother or baby.  Ultrasound sessions are no longer than 30 minutes.

We offer the opportunity to capture your baby in live-motion 4D ultrasound to provide a positive bond for parents and their unborn child.  We also offer keepsakes, like videos set to music and pictures, and a family friendly environment to share the special moment with those closest to you.  This in no way replaces the ultrasound at your doctor’s office.

ABSOLUTELY NOT.  Women seeking an elective prenatal ultrasound must already be receiving prenatal care with a healthcare provider and have already undergone a medical, diagnostic ultrasound to confirm any pregnancy related issues. 

Depending on the package you choose, the session will last between 10 – 20 minutes, however we ask that you arrive 15 minutes early for registration and plan for 15 minutes after your session for the printing of pictures and the formatting of the USB.  Please ask all your guests to be on time.

At this point, insurance does not cover this because it is an elective procedure and is not intended to be a replacement for your physician ordered ultrasound.  You will need to pay out of pocket for your package of choice.

Drink plenty of water.  If you do not normally drink water daily you should consider doing so beginning at least 5 days before your scheduled appointment.  Hydration can really improve the clarity of an ultrasound.  Have a good meal 30-60 minutes before your appointment.  Try and include fruit or fruit juice with your meal (unless otherwise ordered by your physician).

Usually, but sometimes if the baby is persistently looking away from us, or if hands and feet are in the way it may be difficult to see the baby's face. Issues that can make the images less than perfect are: the amount of fluid around the area of interest, the location of the placenta, age of the fetus, and fetal position. However, we do our very best to get the best images of your baby! Each baby will scan differently, and we can make no promises that the images will always meet your expectations. We do promise, however to do everything we can to get the very best images possible.  Restrictions do apply.

Due to the time sensitivity of our appointments, in the event of closures, only the appointments on the days of closures will be rescheduled/moved to other days.

Our services are offered by appointment only.  All appointments run on time and time is allotted per person and affects the following appointment.  Arriving late to an appointment will result in rescheduling your visit to a later date.  Restrictions do apply. 

GE's HD live ultrasound technology uses a unique and moveable light source inside the probe that not only provides both 3D/4D imaging, but also "lights up" the baby, making it possible for parents to see their baby's facial expressions.   An HD live ultrasound provides extraordinary views of your baby by providing better depth perception.  We can change the position of the light and more clearly see the baby's lips, nose and eye lids.  You can upgrade any of our affordable 3D/4D ultrasound packages to HD Live.  You must mention you would like to upgrade to HD Live when scheduling an appointment.  Please refer to the "Packages" section of the website for pricing.